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Robsen Nigussie

@robsennigussie

Customer Support & Success Specialist with research and event coordination experience at Ethiopian Economics Association.

Ethiopia
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What I'm looking for

I’m seeking remote customer support or customer success work with a SaaS, tech, or service-oriented company. I’m comfortable with asynchronous communication and flexible hours to overlap with US or EU time zones.

At Ethiopian Economics Association, I supported senior economists and research teams by collecting, organizing, and analyzing economic data using Excel and basic statistical methods.

I also assisted with national economic conferences and workshops, coordinating logistics and participant communication, and providing on-site support. I presented research findings and assisted at public events, explaining information to diverse audiences.

I hold a Bachelor of Arts in Economics from School of Business and Economics, Addis Ababa University. I’m interested in remote customer support and customer success work, particularly with SaaS, tech, and service-oriented companies.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Addis Ababa University logoAU

Addis Ababa University

Bachelor of Arts, Economics

2021 - 2025

Grade: 3.64

Bachelor of Arts in Economics with a major GPA of 3.64.

MS

Miskaye Hizunan Medehanialem Monastery High School

High School Diploma, General Studies

2018 - 2020

Grade: 3.8

High school diploma with a GPA of 3.8.

Tech stack

Software and tools used professionally

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