Roberto Jose
@robertojose
I’m a Site Reliability Engineer improving reliability with DevOps and IaC.
What I'm looking for
I’m a Site Reliability and DevOps engineer with 5+ years of experience across on-premise Kubernetes operations, cloud infrastructure engineering on AWS and GCP, and freelance consulting for production platforms.
I reduce deployment friction and improve reliability by building high-availability systems and practicing incident response and escalation management under real production pressure, while working cross-functionally with security, QA, and development teams in fully remote environments.
In my current role, I help migrate acquired infrastructure into AWS and strengthen observability with OpenTelemetry instrumentation via Honeycomb. I also enforce IaC standards using Terragrunt and Terraform, integrate Panther SIEM with the security team, and deploy Amazon RDS Proxy to improve database connection management and resilience.
Previously, I redesigned CI/CD for Sandals & Beaches using Argo Rollouts (blue/green and canary), cutting deployment time by over 90% and eliminating after-hours releases. I also overhauled 6+ on-premise Kubernetes clusters, migrated CentOS 7 to RHEL9, improved reliability by over 35%, and managed incident escalation end to end with PagerDuty and ServiceNow.
Experience
Work history, roles, and key accomplishments
Site Reliability Engineer
Remote
Mar 2025 - Present (1 year 3 months)
Supported an infrastructure migration for an acquired company into Remote’s AWS environment, working across Redis, S3, and PostgreSQL. Improved observability with OpenTelemetry/Honeycomb, strengthened database connectivity with Amazon RDS Proxy, and enforced infrastructure-as-code standards using Terraform and Terragrunt.
Freelance DevOps Consultant
Yuti
May 2024 - Sep 2025 (1 year 4 months)
Designed and built GCP infrastructure from scratch for a production event management platform, including Cloud Run, Cloud SQL (PostgreSQL), networking, IAM, and secret management. Implemented Terraform-based infrastructure automation and CI/CD workflows with Docker, GitHub Actions, and Argo CD, reducing infrastructure costs via serverless compute for non-dedicated workloads.
DevOps Engineer
San Services
Mar 2021 - Mar 2025 (4 years)
Redesigned CI/CD pipelines for Sandals & Beaches, introducing blue/green and canary deployments with Argo Rollouts to reduce deployment time by over 90% and eliminate after-hours releases. Led a full overhaul of 6+ on-premise Kubernetes clusters (CentOS 7 to RHEL9), improving application reliability by over 35%, and owned incident escalation end to end using PagerDuty and ServiceNow.
Production Engineer
Fruit of the Loom
May 2020 - Mar 2021 (10 months)
Led cross-functional efforts using Lean Six Sigma to optimize production processes, reduce waste, and sustain performance KPIs. Coached and monitored staff performance to drive continuous improvement across production lines.
Education
Degrees, certifications, and relevant coursework
Universidad Tecnológica Centroamericana (UNITEC)
Bachelor of Science, Industrial Engineering
2015 - 2020
Earned a BSc in Industrial Engineering from Universidad Tecnológica Centroamericana from 2015 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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