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rivera joseph

@riverajoseph

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AI transformation leader at QBE Insurance building enterprise RAG foundations and directing four AI initiative streams.

Philippines

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What I'm looking for

I'm seeking a Senior Manager, Director, or Head of AI/Data Science role driving enterprise AI strategy, innovation, and digital transformation.

At QBE Insurance, I lead an enterprise AI Transformation Office spanning Speech Analytics, a Knowledge Chatbot, Agentic AI, and an AI Initiatives Tracker. I direct work across platform architecture, data readiness, and MLOps maturity, and establish reusable RAG foundations across M365 Copilot, Copilot Studio, and custom-built QGPT platforms.

At MDI Novare, I led development of an AI-powered financial crime detection system for a government agency, reducing anomaly-detection operations from months to minutes. I architected a pipeline combining graph analytics, transformer models, and NLP that improved detection accuracy by 35% and cut false positives by 20%.

Through my concurrent freelance portfolio, I delivered machine learning solutions for insurance, manufacturing, and retail clients, achieving 20–35% improvement in forecast accuracy. I also bring experience in curriculum design and teaching, now applied to mentoring practitioners and translating enterprise AI practice into applied learning.

Experience

Work history, roles, and key accomplishments

Current

Program Lead

Current

Emeritus

Mar 2026 - Present (7 months)

Lead curriculum design and program delivery for a postgraduate diploma in AI and Machine Learning, translating enterprise AI practice into applied learning for working professionals.

AI Machine Learning Curriculum Design Mentorship

Current

Analytics & AI Engineer Lead

Current

QBE Insurance

Apr 2024 - Present (2 years 6 months)

Lead an enterprise AI Transformation Office, directing four concurrent initiative streams including Speech Analytics, Knowledge Chatbot, Agentic AI, and an AI Initiatives Tracker. Own end-to-end delivery of AI/ML initiatives against enterprise governance and architecture standards.

AI Machine Learning MLOps RAG Speech Analytics Conversational AI Agentic AI Governance Data readiness M365 Copilot CoPilot Studio QGPT

Data Science Lead

MDI Novare

Apr 2023 - Apr 2024 (1 year)

Led development of an AI-powered financial crime detection system for a government agency, reducing anomaly-detection operations from months to minutes. Architected a large-scale anomaly detection pipeline improving detection accuracy by 35% and cutting false positives by 20%.

AI Machine Learning Graph Analytics Transformer Models NLP MLOps MLFlow Airflow Fraud Detection Anomaly Detection

Data Scientist

Talleco

Dec 2021 - Mar 2023 (1 year 3 months)

Developed and deployed AI/ML solutions that accelerated time-to-insight by 60% for enterprise clients' decision-making. Built NLP-based sentiment and intent models that improved text-classification accuracy by 30%.

AI Machine Learning NLP Sentiment Analysis predictive modeling regression Tree Models Clustering Mentorship

Lead Data Scientist

Freelance

Jan 2015 - Mar 2023 (8 years 2 months)

Delivered customized machine learning solutions for clients across insurance, manufacturing, and retail, achieving 20–35% improvement in forecast accuracy. Managed a multi-project data science portfolio end-to-end.

Machine Learning Data Preparation Model Deployment Dashboard Integration Applied AI Research

Data Scientist

Accenture

May 2021 - Dec 2021 (7 months)

Designed, trained, and deployed production-grade ML models across insurance, HR, retail, and finance, improving prediction accuracy by up to 28%. Automated feature engineering and retraining pipelines with CI/CD integration.

Machine Learning CI CD Feature Engineering Explainable AI Dashboarding Data to Decision Workflows

Teacher

Department of Education

Sep 2007 - Apr 2021 (13 years 7 months)

Designed standards-aligned lesson plans and digital learning resources, driving measurable gains in student achievement. Led school-wide initiatives advocating for teacher and student welfare.

Curriculum Design Digital Learning Mentorship Leadership