ritika sharma
@ritikasharma
Associate Professor passionate about student-centered education and engagement.
What I'm looking for
I am an Associate Professor with 2 years of teaching experience and over 9 years in the banking sector. My journey in education has been driven by a strong passion for delivering high-impact, student-centered learning experiences. I am UGC NET qualified and recognized for my ability to quickly grasp new concepts and adapt my teaching methodologies to suit varied learning styles.
Throughout my career, I have designed and delivered subject-specific lectures, fostering interactive learning environments through discussions, group activities, and real-world applications. My commitment to student development is evident in my mentoring and guidance roles, where I assist students in academic counseling and career guidance. I also take pride in organizing expert lectures and industrial visits to enrich student exposure to industry operations and trends.
In addition to my teaching roles, I have extensive experience in the banking sector, where I have held various managerial positions. My background in operations management has equipped me with strong organizational skills, attention to detail, and a commitment to excellent customer service. I am eager to continue my journey in academia, fostering critical thinking and lifelong learning among my students.
Experience
Work history, roles, and key accomplishments
Associate Professor
Sunstone Eduversity
Aug 2024 - Apr 2025 (8 months)
Designed and delivered subject-specific lectures using innovative teaching methodologies to enhance student understanding and engagement. Fostered interactive learning environments through discussions, group activities, and real-world applications, while also developing and updating curriculum-aligned teaching materials. Mentored students through academic counseling and career guidance, and coordi
Assistant Professor
Swami Vivekand College of Science and Technology
Mar 2023 - Mar 2024 (1 year)
Delivered course curriculum in classroom and online, ensuring student awareness of objectives and evaluation techniques, and planning lectures with industrial relevance. Engaged in developmental roles including resource mobilization, conducting seminars, and assessing library requirements. Participated in examination duties such as paper setting, invigilation, and assessing answer sheets.
Branch Operations Manager
Suryoday Small Finance Bank
Jun 2021 - Jan 2023 (1 year 7 months)
Managed all branch operations including account opening, cash management, and forex remittance, ensuring excellent customer service and timely resolution of complaints. Monitored office accounts, ensured KYC compliance, and identified suspicious transactions. Led a team for sales and operations, generating revenue through cross-sales from inbound customers.
Deputy Manager
HDFC Bank
Jun 2019 - Jun 2021 (2 years)
Resolved operational problems and interfaced with other bank departments to ensure processing and reporting needs were met promptly. Ensured excellent customer service and timely resolution of complaints and queries. Managed all branch operations, including account opening and cash management, while also leading sales and operations teams to generate revenue through cross-sales.
Branch Operations Manager
Equitas Small Finance Bank
Nov 2016 - Jun 2019 (2 years 7 months)
Resolved operational problems and coordinated with other bank departments to ensure efficient processing and reporting. Maintained high standards of customer service, addressing complaints and queries within specified turnaround times. Oversaw all branch operations, including account opening and cash management, and led sales and operations teams to drive revenue through cross-sales.
Assistant Manager
Axis Bank
Apr 2014 - Nov 2016 (2 years 7 months)
Resolved operational problems and collaborated with various bank departments to ensure timely and accurate processing and reporting. Provided excellent customer service, resolving complaints and queries efficiently. Managed comprehensive branch operations, including account opening and cash management, and led sales and operations teams to achieve revenue targets through cross-sales.
Customer Service Officer
ICICI Bank Ltd
Mar 2012 - Apr 2014 (2 years 1 month)
Resolved operational problems and liaised with other bank departments to ensure efficient processing and reporting. Provided excellent customer service, addressing complaints and queries within established turnaround times. Managed various branch operations such as account opening and cash management, and contributed to revenue generation through cross-sales.
Education
Degrees, certifications, and relevant coursework
Bansal Institute of Research and technology
Master of Business Administration, Finance
Completed a Master of Business Administration with a specialization in Finance. Focused on advanced financial management, investment strategies, and corporate finance principles.
The Bhopal School of Social Sciences
Bachelor of Business Administration, Finance
Pursued a Bachelor of Business Administration with a focus on Finance. Gained foundational knowledge in business operations, financial markets, and accounting practices.
Maharani Laxmi Bai Govt Girls College
Master of Arts, Economics
Obtained a Master of Arts in Economics. Studied economic theories, econometric methods, and their application to policy analysis and market behavior.
Availability
Location
Authorized to work in
Job categories
Skills
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