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Ritesh ThakkarRT
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Ritesh Thakkar

@riteshthakkar

AI/ML Engineer at Automated Softtech building CRM automation and an email marketing analytics stack.

India
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At Automated Softtech Technology Pvt. Ltd., I build a CRM-to-marketing data pipeline and deliver the email marketing stack, including campaign templates and AWS SES/SNS event ingestion. I also built analytics reports and audience-segmentation features, and added automated test suites for the platform.

At Turabit AI, I shipped three production LLM systems during my internship. DocForge Hub generated more than 100 documents and cut manual effort by 85%; CiteRAG Lab improved contextual accuracy by 45%; and StateCase Assistant connected retrieval with ticket creation.

Experience

Work history, roles, and key accomplishments

AL
Current

AI Automation Engineer Intern

Automated Softtech Technology Pvt. Ltd.

Jul 2026 - Present (4 months)

Built a CRM-to-marketing data pipeline consolidating 4 intake sources and debugged a REST integration recovering 30 addresses. Delivered email marketing stack with listmonk, AWS SES/SNS ingestion, and analytics console with 6 report endpoints.

Education

Degrees, certifications, and relevant coursework

KU

K.S School of Business Management & IT, Gujarat University

M.Sc., Information Technology

2024 -

Grade: CGPA 8.00

Pursuing a Master of Science in Information Technology with a CGPA of 8.00.

KU

K.S School of Business Management & IT, Gujarat University

B.Sc., Information Technology

2021 - 2024

Grade: CGPA 7.50

Completed a Bachelor of Science in Information Technology with a CGPA of 7.50.

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