rishad gurung

At Apollo Hospitals, I support International Oncology and International Patient Services by managing campaign enquiries and leads in Microsoft Dynamics 365 CRM. I review lead quality and patient interest, then coordinate qualified lead allocation and follow-up with the sales team.

I prepare MIS and management reports for senior stakeholders, covering sales performance, revenue, gross profit, net profit, and revenue forecasts. I use Microsoft Excel to organise, validate, and analyse operational and performance data.

At CULT.FIT (CURE.FIT) and WORKINDIA, I handled customer engagement, lead qualification, follow-ups, and CRM records to support sales activities. I consistently achieved and exceeded assigned sales targets.