At Microsoft, I drive quality engineering for Dragon Copilot, an AI-powered healthcare solution. My work covers EHR and vendor integrations, browser extensions, WebView2, rich-text controls, regression strategy, and release readiness.
At Nuance, I led quality activities across the Dragon product portfolio, spanning AI-powered speech-recognition products in cloud/SaaS, desktop, and healthcare. I combined QA leadership and Scrum Master responsibilities across quality strategy, Agile delivery, automation, and release planning.
Across engagements including Telenet, ABN Amro Bank, Bell Canada, British Telecom, and IBM / Idea Cellular, I contributed to quality engineering for telecom and banking platforms. My work included SOA/API automation, investment-platform testing, Online Charging Systems and 4G/LTE quality activities, and end-to-end validation.
I work with customers and Product, Engineering, and Program teams to shape requirements, acceptance criteria, and priorities for AI-powered products. I also explore Generative AI and responsible AI practices; my AI-driven innovation was recognized at the Microsoft Global Hackathon 2024.
