Open to opportunities

Ricky Zheng

@rickyzheng

Message

Senior AI/ML engineer driving AI-first solutions for logistics and scalable data platforms.

United States

Message

What I'm looking for

I seek an AI/ML role where I can lead production-grade MLOps, build scalable data platforms, and deliver measurable business impact with cross-functional teams.

I am a Senior AI/ML Engineer with deep experience building end-to-end machine learning systems, MLOps infrastructure, and AI-driven automation for logistics and retail. I led initiatives that integrated carrier APIs, deployed custom LLMs, implemented RAG with vector stores, and engineered scalable microservices using Docker, Kubernetes, and Terraform to deliver measurable business impact.

My work has produced operational efficiencies and revenue growth—streamlining shipping workflows, automating customer support with agentic LLMs, and building forecasting and recommendation systems using Snowflake, Databricks, Spark, and advanced model fine-tuning methods. I prioritize robust data pipelines, CI/CD for model delivery, and production-grade monitoring to ensure reliable, high-impact AI deployments.

Experience

Work history, roles, and key accomplishments

Current

Lead AI & Data Engineer

Current

United-Bridge

Oct 2019 - Present (6 years 1 month)

Led development and deployment of AI/ML systems and microservices to streamline logistics workflows, integrate carrier APIs, and implement RAG-based customer automation, contributing to over $2M in annual revenue growth.

LLM Pinecone AWS Sagemaker Kubernetes Docker Terraform PostgreSQL Apache Kafka

Lead AI Engineer, CTO

Jing Hong Inc DBA

Aug 2016 - Dec 2019 (3 years 4 months)

Led design and delivery of a retail service platform with scalable ETL, recommendation engines, and real-time streaming, improving personalization and sales forecasting across the business.

TensorFlow scikit learn Apache Kafka Spark Hadoop MySQL PostgreSQL MLOps

Senior Software Engineer

Marketing Mindset

Oct 2011 - Oct 2016 (5 years)

Progressed from intern to senior engineer leading distributed data workflows and ML-driven marketing analytics, enabling large-scale ETL and predictive segmentation to improve campaign performance.