Riccardo Mamo
@riccardomamo
I improve utility billing quality and manage energy-plant operations with licensed energy engineering expertise.
ItalyWhat I'm looking for
At Accenture Italia, I performed quality control for electricity and gas billing, corrected anomalous invoices, and helped recover unbilled revenue alongside CRM, Metering, and AMS teams.
I also managed a critical client escalation, coordinating weekend quality-control work to complete a high volume of documents on deadline. At Nobile Oil Group, I conducted field inspections at fuel distribution plants, maintained operational documentation and registers, and initiated corrective actions for reported malfunctions.
I'm a licensed Industrial Engineer with a master's degree in Energy and Nuclear Engineering focused on Green Energies. My renewable-energy experience includes reviewing photovoltaic authorization documentation with the Regional Authority of Sicily, and I'm motivated to contribute to innovative energy-transition projects.
Experience
Work history, roles, and key accomplishments
I conducted inspections and site visits at the group's fuel distribution plants (IDC), verifying cleanliness, decorum, and compliance with company standards. I updated the entire backlog of document scheduling, coordinating with the relevant office to accelerate the release of critical documents through targeted communications. I manage relations with clients and managers, ensuring professional an
I performed quality control (QC) of invoices in the Billing area for a major Italian client in the electricity and gas sector, working in a team with the AMS and Metering areas. I ensured the correct management and calculation of billing documents, undertaking corrective actions to restore anomalous invoices. I successfully managed a critical client escalation, coordinating weekend work to complet
I collaborated with engineers from the technical office of the Regional Authority in the analysis and management of cases related to photovoltaic plants and renewable energy sources in Sicily. I applied a methodical and detail-oriented approach to the study of technical documentation, gaining familiarity with authorization procedures in the energy sector. I supported the technical review activitie
Education
Degrees, certifications, and relevant coursework
Università degli Studi di Palermo
Abilitazione all’esercizio della professione di Ingegnere Industriale Sez. A
2022 - 2022
Università degli Studi di Palermo
Laurea Magistrale LM, Ingegneria Energetica e Nucleare - Curriculum Green Energies
2020 - 2022
Titolo Tesi: Progettazione di macchina frigorifera a bassa carica di ammoniaca per applicazione commerciale
Università degli Studi di Palermo
1° livello - Laurea L-9, Ingegneria dell'Energia-Curriculum Energetico
2016 - 2020
Titolo Tesi: Le pompe di calore con scambio termico marino: lo stato dell'arte
Liceo Scientifico Leonardo da Vinci Agrigento
Diploma
2010 - 2015
Southbank International School
Vacanza-studio, Lingua e letteratura inglese
2013 - 2013
Vacanza-studio della durata di due settimane a Londra, nella quale durante la mattina ho partecipato a lezioni in presenza di lingua e grammatica inglese, e durante i pomeriggi visite di gruppo organizzate presso i principali luoghi di interesse e siti culturali della città di Londra
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
Skills
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