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Ricardo ValdezRV
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Ricardo Valdez

@ricardovaldez

Site Reliability Engineer at Sofka Technologies – Banco Pichincha, monitoring SLOs and supporting Azure Kubernetes and OpenShift clusters.

Venezuela
Message

At Sofka Technologies – Banco Pichincha, I monitor service level objectives with Dynatrace and support Kubernetes clusters on Azure and Red Hat OpenShift to help keep production services reliable.

Across DevOps and system administration roles, I automated infrastructure and deployments with Terraform and CI/CD pipelines, and worked on cloud security and observability. At Kykuyo Games, I achieved a 30% infrastructure cost reduction; at TutenLabs / Keedian, I improved production pipeline throughput by 30%.

Experience

Work history, roles, and key accomplishments

ST
Current

Site Reliability Engineer

Sofka Technologies

Jul 2026 - Present (3 months)

Monitor service level objectives (SLOs) with Dynatrace to track availability and reliability of production services. Operate and support Kubernetes clusters on Azure and Red Hat OpenShift.

MP

Professional Services Consultant

MPIV Partners

Mar 2024 - Jan 2025 (10 months)

Advised 20+ customers on cloud security requirements, customizing Prisma Cloud (CSPM, CWP, CAS) and guiding onboarding. Configured automated security testing (SAST, DAST, IAST) in CI/CD pipelines.

PR

DevOps Engineer

Prodigio.tech

Sep 2021 - Jul 2022 (10 months)

Managed Kubernetes clusters on Azure and GCP for availability, scalability and security, and deployed containerized applications integrated with Apigee and Tyk API gateways. Built and maintained CI/CD pipelines with Jenkins and GitLab CI/CD.

RA

Linux System Administrator

Rapidseedbox.com

Dec 2020 - Feb 2022 (1 year 2 months)

Kept bare-metal servers healthy and available, performing OS updates, security patching and hardware troubleshooting. Wrote Bash/Python scripts to automate deployment and configuration in SolusVM/OpenVZ environments.

MI

Linux System Administrator

Mintme.com

Nov 2018 - Dec 2020 (2 years 1 month)

Diagnosed and resolved infrastructure and CI/CD issues to minimize downtime, and ran Docker workloads in GitLab CI pipelines. Supported developers (Symfony, Vue.js) and maintained RabbitMQ clusters.

Education

Degrees, certifications, and relevant coursework

PN

Palo Alto Networks

Prisma Cloud Certified Security Engineer (PCCSE), Cloud Security

Certified as a Prisma Cloud Certified Security Engineer (PCCSE) in July 2024.

OI

Oracle Cloud Infrastructure

Oracle Cloud Infrastructure DevOps Professional, DevOps

Earned the Oracle Cloud Infrastructure DevOps Professional certification in August 2023.

MI

Microsoft

Microsoft Azure Fundamentals (AZ-900), Cloud Computing

Earned the Microsoft Azure Fundamentals (AZ-900) certification in July 2023.

UB

Universidad Politécnica Territorial del Estado Bolívar

Engineer's Degree, Computer Science

Engineer's Degree in Computer Science from Universidad Politécnica Territorial del Estado Bolívar, completed in 2015.

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