Reza Ghorbani
@rezaghorbani
IT Support Technician at Brothers Computer Service who troubleshot Windows, printers, and network connectivity.
OmanWhat I'm looking for
At Brothers Computer Service, I provided first-line support for Windows computers and end users. I installed and troubleshot operating systems, applications, and common hardware and software issues.
I supported users remotely with AnyDesk and installed and configured printers over USB, cable, and network connections.
I configured modems and basic Internet settings, performed connectivity troubleshooting, and assisted with network cabling and physical connectivity issues. I also helped users with Microsoft Office applications and documents.
In Cisco Packet Tracer projects, I configured VLANs, routing, switching, and network services, then tested connectivity and failover. My training includes CompTIA Network+, CCNA, MCSA 2022, and Windows Server 2022 and Active Directory fundamentals.
Experience
Work history, roles, and key accomplishments
IT Support / Helpdesk Technician
Brothers Computer Service
Oct 2025 - Sep 2026 (11 months)
Provided first-line technical support for Windows-based computers and end users, including installation, configuration, and troubleshooting of operating systems and applications. Delivered remote support via AnyDesk, configured printers and modems, performed network cabling, and resolved hardware and software issues.
Education
Degrees, certifications, and relevant coursework
Maktabkhooneh
CCNA, Cisco Certified Network Associate
Completed CCNA training in August 2026.
Tehran Technical Complex
CompTIA Network+, Network+
Completed CompTIA Network+ certification in June 2026.
Maktabkhooneh
ICDL, International Computer Driving License
Completed ICDL certification in March 2026.
Maktabkhooneh
MCSA 2022, Microsoft Certified Solutions Associate
Completed MCSA 2022 training in August 2026.
Islamic Azad University, Rasht
Bachelor, Applied Chemistry
Graduated with a Bachelor of Applied Chemistry in 2020.
Tech stack
Software and tools used professionally
Availability
Location
OmanAuthorized to work in
Social media
Job categories
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