Open to opportunities

Renuka Katwal

@renukakatwal

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Detail-oriented IT Engineer with expertise in Software Quality Assurance.

Nepal

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What I'm looking for

I am looking for a role that fosters growth in Software Quality Assurance, values collaboration, and offers opportunities for professional development.

I am a dedicated IT Engineer with over 4 years of experience in information system management, data analysis, and technical support within government organizations. My journey has equipped me with a strong foundation in Software Quality Assurance, where I am currently pursuing professional training. I am passionate about delivering high-quality software solutions and have hands-on exposure to SDLC, manual testing, and various QA methodologies.

Throughout my career, I have provided technical support for integrated Health Information Management Systems, conducted training sessions, and ensured accurate data entry and transmission. My experience includes managing IT operations, troubleshooting issues, and facilitating online meetings. I thrive in collaborative environments and am committed to continuous learning and improvement in my field.

Experience

Work history, roles, and key accomplishments

Current

IT Engineer

Current

Health Directorate – Province Government

Apr 2022 - Present (3 years 3 months)

Provided technical support for integrated Health Information Management Systems (HMIS, LMIS, DHIS) and conducted training sessions on data entry, system navigation, and reporting. Ensured accurate, timely entry and transmission of health data while troubleshooting data sync issues, login problems, and software bugs.

DHIS Data Entry Navigation Reporting Troubleshooting Data Validation

IT Officer

Ministry of Social Development – Province Government

Jul 2020 - Present (5 years)

Managed day-to-day IT operations including website, network, and email systems, providing technical support to staff for hardware, software, email, and printers. Troubleshot and resolved IT-related issues in a timely manner, and supported data entry and record management.

IT Operations Network Management Technical Support Data Entry Records Management

Education

Degrees, certifications, and relevant coursework

Pokhara University (Dhangadhi Engineering College)

Bachelor of Computer Engineering, Computer Engineering

Grade: 3.22

Completed a Bachelor of Computer Engineering degree, gaining foundational knowledge in computer systems and software development. Achieved a CGPA of 3.22.