At Club Ratoncito Pérez, I created short videos and scripts shaped around the brand’s voice. I also wrote narrative-inspired copy to increase engagement and reach.
I moderated comments, responded to direct messages, and analyzed content metrics to optimize the strategy. That work helped build an active, loyal community.
At Interparking, I support customers through chat, email, and phone, handle complaints, and update internal help guides and FAQs. My audiovisual communication degree and screenwriting training inform how I shape stories for different formats.
