Refiloe Moholane

Independent Travel Manager
Asaptickets
June 2026 – Present

Provide end-to-end travel support by helping clients plan, coordinate, and manage smooth travel experiences, including flights, accommodations, car rentals, and travel protection solutions.

Key responsibilities and achievements:
• Manage high-volume client communication, handling up to 200 calls daily while maintaining professionalism, a

English Tutor (Remote)
Ramzuna Languages
February 2026 – May 2026

- Delivered personalized online English lessons to three learners, supporting their growth in speaking confidence, listening comprehension, vocabulary development, and pronunciation.

- Built strong and positive relationships with learners by creating a supportive, engaging, and comfortable virtual learning environment that encoura

Worked as English Tutor at ENGin.

Provided excellent customer service by welcoming guests, taking orders, and ensuring satisfaction.

Managed multiple drink orders and served customers efficiently in a high-pressure environment.

Maintained cleanliness and organization of the work area.

Handled cash transactions and processed payments accurately.

Resolved customer concerns politely and effectively.

Planned and delivered engaging English lessons for learners of different ages and levels.

Assessed student progress and provided feedback to improve performance.

Created teaching materials and adapted resources for online and in-person lessons.

Managed classroom activities and encouraged student participation.