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Reem Ahmed Abdul MonemRM
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Reem Ahmed Abdul Monem

@reemahmedabdulmonem

Business Intelligence Developer at TeleperformanceTurkey automating CSV-to-SQL Server ingestion and creating Power BI dashboards for customer service.

Egypt
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At TeleperformanceTurkey, I developed a desktop application that automates CSV ingestion into SQL Server, with data validation, bulk loading, and transformation into production tables. I also develop Power BI dashboards for customer service KPIs, agent performance, and business metrics.

Previously, I developed Power BI reporting and semantic models at Bank Albilad, and built dashboards with Tableau and Teradata at e& Egypt. I hold Microsoft PL-300, DP-600, and DP-700 certifications, and have also worked with SQL Server, ETL, and data warehousing.

Experience

Work history, roles, and key accomplishments

TT
Current

Business Intelligence Developer

Teleperformance Turkey

Mar 2026 - Present (7 months)

Developed a desktop application to automate CSV data ingestion into SQL Server, including data validation, bulk table loading, and transformation into final production tables. Developed interactive Power BI dashboards and reports for the customer service domain, providing insights into operational KPIs, agent performance, and business metrics.

BA

Power BI Developer

Bank Albilad

Jun 2025 - Mar 2026 (9 months)

Published, managed, and maintained reports, semantic models, and dataflows in Power BI Service, including scheduled refreshes. Designed and implemented DAX measures for KPIs, performance tracking, and analytical insights, and created automated notifications and alerts using Power Automate.

EE

Business Intelligence Specialist

e& Egypt

May 2024 - Jun 2025 (1 year 1 month)

Developed static and interactive dashboards using Tableau and Teradata, enabling data-driven decision-making across various departments. Supported decision-making by providing customized KPIs, metrics, and trend analyses for stakeholders.

II

Business Intelligence Development Intern

Information Technology Institute (ITI)

Nov 2023 - Feb 2024 (3 months)

Mastered different tools such as SQL Server, Python, SSIS, SSAS, SSRS, Excel, Tableau, and Power BI. Transformed raw data into meaningful insights, used various visualizations, and built interactive dashboards.

SC

Artificial Intelligence Intern

Samsung Innovation Campus

Jul 2023 - Oct 2023 (3 months)

Applied preprocessing, evaluation, feature extraction, and EDA on various datasets. Applied machine learning algorithms for predictions and deep learning techniques on different projects.

Education

Degrees, certifications, and relevant coursework

II

Information Technology Institute (ITI)

Internship (Intensive Training Program), Business Intelligence

2023 - 2024

Intensive training program in Business Intelligence development, mastering tools such as SQL Server, Python, SSIS, SSAS, SSRS, Excel, Tableau, and Power BI.

SC

Samsung Innovation Campus

Internship (Professional Training), Artificial Intelligence

2023 - 2023

Professional training in Artificial Intelligence, applying preprocessing, evaluation, feature extraction, and EDA on various datasets, and implementing machine learning and deep learning techniques.

Helwan University logoHU

Helwan University

Bachelor of Science, Computer Science and Mathematics

2019 - 2023

Grade: 80%, Very Good

BSc in Computer Science and Mathematics with a grade of 80% (Very Good) and a graduation project grade of 95% (Excellent).

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