Rebecca May
@rebeccamay
Financial Operations professional who enjoys working with global teams spread all over the world, focusing on accuracy and collaboration.
United StatesWhat I'm looking for
Operations and Risk Analyst with over 10 years of experience in banking and financial services, specializing in commercial loan operations, reconciliations, and regulatory compliance. Proven track record of identifying and resolving complex financial discrepancies, improving processes, and reducing operational risk. Experienced in loan booking and funding, transaction analysis, fraud investigations, and supporting audits in highly regulated environments.
Skilled in root-cause analysis, data integrity, and process improvement, with advanced Excel and reporting capabilities. Adept at working across cross-functional teams to enhance efficiency, ensure compliance (AML, BSA, OFAC), and maintain high-quality financial data. Recognized for reducing loan exceptions, streamlining workflows, and supporting accurate financial reporting.
Proficient in enterprise banking systems including Loan IQ, nCino, AFS, and SWIFT, with a strong ability to quickly learn new systems and technologies. Detail-oriented, analytical, and proactive, with a strong work ethic and the ability to manage multiple priorities in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Accounting Exceptions Specialist
Comerica Bank
Feb 2025 - Jan 2026 (11 months)
Resolved commercial loan and financial record discrepancies by performing operational risk analysis across interest calculations, loan accounting transactions, and GL balances. Reduced commercial loan exceptions by 50% within the first year and improved reporting accuracy and regulatory compliance by streamlining system exception handling.
Processed, booked, and funded complex commercial loans while ensuring compliance with regulatory requirements and internal policies for pre-close and post-close operations. Served as a subject matter expert for Loan IQ and nCino, supporting peer review and QA to minimize post-booking corrections and improve booking accuracy.
Booked and funded international loans and managed trade finance transactions, including letters of credit and import/export financing, in line with internal and international bank policies. Mitigated financial crime risk by performing sanctions screening and escalating SWIFT payment instruction discrepancies to prevent fraudulent outcomes.
Fraud Operations Processor
Wachovia and Wells Fargo Bank
Jun 2007 - Oct 2014 (7 years 4 months)
Investigated and documented information from internal systems to support fraud prevention, dispute resolution, customer research, and discrepancy resolution. Managed credit bureau disputes (FDCPA, ChexSystems, SCRA), resolving disputed debit card/check transactions and correcting records to improve reporting integrity.
Education
Degrees, certifications, and relevant coursework
Central Piedmont Community College
Associate in Applied Science (AAS), Business Administration
Earned an Associate in Applied Science (AAS) in Business Administration from Central Piedmont Community College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Skills
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