Ravi User

Reviewed and reconciled electronic remittance advice and explanation of benefits. Identified and resolved payment discrepancies, denials, and underpayments, and supported process improvement initiatives.

Coordinated team activities and projects, provided guidance and support to team members, and monitored performance to ensure deadlines were met. Compiled daily production reports and emailed them to relevant personnel.

Conducted internal audits to ensure compliance with quality standards. Developed and maintained audit plans, checklists, and procedures, and prepared team quality data for reporting.

Worked closely with the billing team to resolve payment discrepancies and issues. Extracted EOBs from online portals.

Responsible for accurately and efficiently posting payments from insurance companies and patients to their respective accounts.

Completed 10th standard from Punjab School Education Board, Chandigarh.

Completed 12th standard from Punjab School Education Board, Chandigarh.

Completed Bachelor of Arts (B.A.) from Panjab University, Chandigarh.