DEVIKA DR
@devikadr
Payment Posting Specialist and Senior Analyst specializing in healthcare billing accuracy and reconciliation.
IndiaWhat I'm looking for
I’m a Payment Posting Specialist and Senior Analyst with 5+ years of hands-on experience managing and processing payments in US healthcare revenue cycle operations. I resolve patient and provider billing inquiries, audit patient balances, and ensure accurate posting of insurance and patient payments by downloading EOBs and maintaining up-to-date account activity.
I bring strong process ownership in healthcare billing for Medicare, Medicaid, and private insurance, including EOB reviews, reporting, and compliance-focused auditing. I’m also comfortable working across ERPs and tools like SAP, Tally ERP 9, Power BI, Brightree, Citrix, Meditech, and fnThrive, and I deliver training/KT while consistently aiming for high quality—recognized through multiple Amber/Spot/Alpha awards for transaction-error identification and production performance.
Experience
Work history, roles, and key accomplishments
Senior Analyst in Payment Posting
Huron
Mar 2025 - Present (1 year 5 months)
Managed healthcare billing and payment posting activities, including resolving patient/provider billing inquiries, reconciling balances, and ensuring accurate posting of insurance and patient payments. Conducted data audits, reviewed EOBs, generated reports, and provided knowledge transfer (KT) to new team members.
Resolved patient and provider billing inquiries related to services provided, audited patient balances, and escalated accounts needing adjustments. Posted insurance and patient payments (including creating deposit IDs), downloaded EOBs, ran reports, and supported agent activity/production tag maintenance for reviews.
Performed cash/payment posting for US healthcare, including posting payments and denials for insurance and patients, and handling CHC payment activities. Posted patient refunds to clear patient credits as directed, audited patient credits for eligible refunds, worked with EFT, and downloaded EOBs while providing KT to freshers.
Senior Analyst in Payment Posting
Breg (Cognizant)
Jan 2019 - Jan 2022 (3 years)
Worked as a Senior Analyst in payment posting at Breg (Cognizant), supporting payment processing and related account activities.
Education
Degrees, certifications, and relevant coursework
Soundarya Institute of Management & Science
Bachelor of Commerce (B.Com), Commerce
2015 - 2018
Earned a Bachelor of Commerce (B.Com) at Soundarya Institute of Management & Science from 2015 to 2018.
St Theresa PU College
Pre-University Course (PUC)
2012 - 2014
Completed Pre-University (PUC) education at St Theresa PU College from 2012 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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