Ravi Savsani
@ravisavsani
I optimize content and customer workflows for AI-powered search visibility.
IndiaWhat I'm looking for
I've supported customer enquiries, follow-ups, CRM records, and lead management at CAPEX.COM, coordinating with Sales, Marketing, and Customer Service teams while maintaining accurate documentation and reports.
I'm building practical capability in SEO and AI-powered search optimization, including keyword research, search intent, on-page SEO, AEO, GEO, entity SEO, and content optimization. Alongside my Computer Science degree and ongoing studies in Digital Transformation and Artificial Intelligence, I've developed project frameworks for task tracking and CRM process improvement.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Capex.com
Nov 2025 - Present (10 months)
Managed customer enquiries, follow-ups and support requests through clear and professional communication. Maintained accurate customer profiles and interaction records in CRM systems.
Education
Degrees, certifications, and relevant coursework
Britts Imperial University
Master of Business Administration, Project Management and Digital Transformation
2025 -
Pursuing an MBA in Project Management and Digital Transformation with a focus on AI.
ITM Vocational University
Bachelor of Science, Computer Science
2021 - 2025
Completed a Bachelor's degree in Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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