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Ravindra Sitole

@ravindrasitole

MBA (Finance & Marketing) professional with experience in revenue management, billing operations, within international processes.

India

Message

What I'm looking for

I am seeking a finance-focused role emphasizing revenue management, reconciliation, accurate reporting, process improvement, and collaborative problem-solving in a growth-oriented team.

MBA (Finance & Marketing) professional with 2+ years of experience in revenue management, financial reconciliation, billing operations, and reporting within international processes. Skilled in SAP ISU, SAP CRM, Salesforce, and MS Excel for managing financial data, resolving discrepancies, and supporting business operations. Achieved measurable improvements in billing accuracy, client satisfaction, and operational efficiency. Seeking a finance-focused role to leverage analytical, accounting, and reporting expertise.

Experience

Work history, roles, and key accomplishments

Senior Executive - Operations

Vodafone India Services Pvt Ltd

Aug 2023 - Mar 2024 (7 months)

Resolved 250+ customer billing and account issues monthly, improving first-contact resolution by 18% and reducing pending escalations by 22% through financial discrepancy analysis and process improvements.

Revenue Management Billing Operations SAP ISU Salesforce MS Excel Process Improvement

Customer Service Executive

EXL Services

Sep 2022 - Aug 2023 (11 months)

Managed British Gas revenue process, processing 1,200+ transactions monthly with zero reporting errors and identifying €50K+ in quarterly discrepancies to improve reconciliation accuracy by 25%.

Revenue Management Reconciliations SAP ISU Salesforce Credit Debit Reporting MS Excel

Education

Degrees, certifications, and relevant coursework

Devi Ahilya Vishwavidyalaya (DAVV) - International Institute of Professional Studies

Master of Business Administration, Finance & Marketing

2020 - 2022

Completed a Master of Business Administration with specialization in Finance and Marketing, focusing on financial analysis, reporting, and revenue management.