At Omnicom Media, I support billing and financial operations across multi-entity account structures. I streamline reporting and reconciliation processes, support month-end close, and work with cross-functional stakeholders on SLA compliance and financial data integrity.
At ConnectWise, I managed end-to-end billing for global enterprise accounts using Zuora and NetSuite, sustaining 98%+ invoice accuracy. I built Excel macros that cut manual processing time by an estimated 40% and authored 10+ SOPs adopted as the billing team standard.
Earlier, at AXA Global Business Services (AXA GBS), I reconciled 500+ daily financial transactions and helped reduce repeat discrepancies through root cause analysis. At Tata Consultancy Services, I monitored transaction flows for AML compliance and designed SOPs that reduced new-associate case handling time by approximately 25%.
