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Rasid Halilbeyli

@rasidhalilbeyli

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Technical Account Manager with expertise in API testing and integration.

Turkey

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am a dedicated Technical Account Manager with extensive experience in API testing and integration, currently working at Alea. My role involves ensuring the compatibility and functionality of games within client ecosystems, which has honed my skills in diagnosing and resolving integration challenges. I pride myself on my ability to deliver tailored solutions that enhance performance and ensure compliance with industry regulations.

Previously, I worked at Azerion, where I enhanced publishers' account efficiency through data analysis and technical support. My experience spans various tools, including SQL, Superset, and Tableau, and I have a strong background in debugging API responses using Postman. I am passionate about contributing to organizational knowledge and guiding clients in achieving compliance with industry standards.

With a solid foundation in Electronics and Communications Engineering, I bring a technical perspective to my roles, ensuring that I understand the needs of my clients from a technical standpoint. I am committed to continuous learning and professional development, as evidenced by my various certifications in programming and project management.

Experience

Work history, roles, and key accomplishments

Current

Technical Account Manager

Current

Alea

Aug 2023 - Present (1 year 9 months)

Responsible for executing API testing to validate game compatibility and functionality within client ecosystems. Ensured optimal performance and compliance with industry regulations while managing project progress using Monday.com. Diagnosed integration challenges and performed debugging using Postman and Kibana.

API Testing Monday.Com Postman Kibana Debugging Compliance Project Tracking Problem Solving

Technical Account Manager

Azerion

Jul 2023 - Jul 2023 (0 months)

Enhanced account efficiency for publishers through data checks using SQL, Superset, and Tableau. Provided technical support and conducted investigations into ad-related issues while delivering assistance via Jira. Created informative articles to enrich organizational knowledge.

SQL Superset Tableau Postman Jira Technical Support Data Analysis Compliance Documentation

Technical Account Manager

Usizy

Oct 2022 - Jun 2023 (8 months)

Communicated with English and Turkish speaking customers for integration support. Handled configurations on Youtrack and Shopify, analyzed data from XML/JSON formats, and monitored service quality issues in a SaaS environment.

YouTrack Shopify Data Analysis SQL XML JSON SaaS Monitoring Services Integration Services

Sales Engineer

Profen Communications

Jul 2016 - Jul 2022 (6 years)

Negotiated contracts and provided pre-sales technical assistance. Developed customized solutions for the Defense Industry, maintaining strong client relationships and achieving over 100% of sales quota for four consecutive years.

Negotiation Project Management Communication Contract Management

Support Engineer

Tetas Electronics

Mar 2016 - Jul 2016 (4 months)

Provided technical support and troubleshooting for electronic products, ensuring customer satisfaction and efficient resolution of issues.

Technical Support Troubleshooting Customer Service Problem Solving Communication Product Knowledge

NOC Engineer

NYX Telecommunications

Feb 2016 - Mar 2016 (1 month)

Monitored network operations and provided support to ensure optimal performance and uptime of telecommunications services.

Telecommunications Performance Optimization Technical Support Communication

Intern (Business Analyst)

Provus: A Mastercard Company

Jul 2015 - Sep 2015 (2 months)

Assisted in ATM development by analyzing business requirements and providing insights to improve service delivery.

Business Analysis ATM Development Data Analysis Communication Problem Solving Documentation Team Collaboration Technical Writing

Education

Degrees, certifications, and relevant coursework

Yildiz Technical University

Bachelor of Engineering, Electronics and Communications Engineering

2010 - 2015

Completed a Bachelor of Engineering in Electronics and Communications Engineering, focusing on the principles of electronics, communication systems, and signal processing.