Rashi Joshi
@rashijoshi
I streamline AML investigations with AI-enabled workflows, accelerating compliant case processing and quality assurance.
What I'm looking for
At Deutsche Bank, I process more than 1,050 AML, KYC, EDD, and adverse media screening cases each month while meeting same-day SLAs with no backlog. I reduced average case processing time from 25 to 10 minutes by building AI-assisted workflows using Microsoft Copilot, DB Lumina, and optimized prompt libraries.
I conduct sanctions and PEP screening through NLS and RDC, perform 4-Eye quality reviews, and prepare Business Monitoring reports for audit readiness. I also standardize prompt usage, train new joiners, and partner with Compliance, IT, Relationship Managers, and onshore teams to resolve escalations.
Experience
Work history, roles, and key accomplishments
Cut average case processing time by 60% through AI-assisted workflows using Microsoft Copilot and DB Lumina. Processed over 1,050 AML/KYC/EDD cases monthly while meeting same-day SLA and performing quality reviews.
Customer Support Executive
NortonLifeLock
Aug 2021 - Oct 2022 (1 year 2 months)
Resolved software, hardware, and application issues for customers via phone, email, and remote support. Diagnosed and triaged high-severity incidents, managing dispute-related cases across multiple product lines.
Education
Degrees, certifications, and relevant coursework
Manipal University Jaipur
Master of Business Administration, Finance
Pursued an MBA in Finance, gaining advanced knowledge in financial management and analysis.
University of Rajasthan
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce, building a strong foundation in commerce and accounting principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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