At Commonwealth Bank of Australia, I conduct CDD and EDD reviews for individual and non-individual customers, verifying complex entity structures, ownership, UBOs, and regulatory evidence.
Previously at Mphasis and Teleperformance, I performed end-to-end KYC onboarding, periodic reviews, transaction monitoring, sanctions and PEP screening, and SAR narrative preparation. I also supported analysts as an SME through training, case reviews, and process-query resolution.
I maintain strong quality and productivity standards, with 100% SLA and TAT adherence and multiple client appreciation and quarterly performance awards.
