Raphael tolentino pereira
@raphaeltolentinopere
Desenvolvo e sustento sistemas críticos Oracle para pagamentos e varejo.
BrazilWhat I'm looking for
Atuo na sustentação e evolução de aplicações críticas no setor de meios de pagamento, investigando incidentes em produção e bancos Oracle em ambientes de alta disponibilidade.
Na Biz, desenvolvi e mantive procedures, packages, triggers e queries complexas em Oracle PL/SQL, com foco em otimização de performance. Também automatizei processos operacionais, monitorei rotinas batch e criei alertas para falhas.
Na RaiaDrogasil, trabalhei com gestão de incidentes, análise de logs, troubleshooting, consultas Oracle SQL e monitoramento via Grafana. Tenho experiência em traduzir requisitos de negócio em especificações técnicas e conectar áreas técnicas e de negócio.
Trabalho com Oracle Database, SQL, PL/SQL, APIs REST e Shell Script para manter sistemas estáveis, eficientes e em melhoria contínua.
Experience
Work history, roles, and key accomplishments
Analista de Sistemas
Evertec Brasil
Jul 2025 - May 2026 (10 months)
Provided support and evolution of critical applications in the payment industry, investigating and resolving production incidents involving Oracle databases in high-availability environments. Created and specified GMUDs for deploying improvements and fixes, and gathered technical requirements with development teams.
Desenvolvedor PL/SQL
Biz
Jun 2024 - Jun 2025 (1 year)
Developed and maintained procedures, packages, triggers, and complex queries with performance optimization in Oracle PL/SQL. Automated operational processes, monitored batch routines, and integrated with REST APIs using Postman.
Analista de Negócios
Foursys – Banco MUFG
Mar 2024 - Jun 2024 (3 months)
Gathered and documented technical and business requirements, translating business demands into technical specifications for development. Analyzed processes and identified operational improvements, producing reports and tracking projects.
Analista de Sistemas Pleno
Runtalent – Cliente RaiaDrogasil
Aug 2021 - Jan 2024 (2 years 5 months)
Managed incidents using JIRA and ServiceNow, performed log analysis and troubleshooting on critical systems, and executed advanced Oracle SQL queries for analysis. Debugged Java code in production and monitored systems using Grafana.
Provided N1 and N2 support for corporate ERP and web applications, managed incidents and access control via Active Directory, and trained users with remote technical support.
Education
Degrees, certifications, and relevant coursework
Universidade Estadual de Campinas (UNICAMP)
Pós-graduação, Engenharia e Administração de Sistemas de Banco de Dados
Completed a postgraduate specialization in database systems engineering and administration in December 2024.
Universidade Paulista (UNIP)
Bacharelado, Sistemas de Informação
Earned a bachelor's degree in Information Systems in July 2019.
Alura
Product Manager, Product Management
Completed a Product Manager course.
Udemy
Oracle SQL e Modelagem de Dados, Oracle SQL and Data Modeling
Completed courses in Oracle SQL and Data Modeling, and Java and Object-Oriented Programming.
Udemy
Java e Orientação a Objetos, Java and Object-Oriented Programming
Completed a course in Java and Object-Oriented Programming.
Curso preparatório
ITIL Foundation, ITIL Foundation
Completed a preparatory course for ITIL Foundation certification.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
Skills
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