Rana Bihari
@ranaroy
Machine Learning and AI intern transitioning from operations into production-ready ML applications.
What I'm looking for
I’m a Machine Learning / AI intern with 5+ years of experience at Genpact, including a promotion to Senior Associate. I’m making the shift into data and AI by building end-to-end projects—data cleaning, model evaluation, and deploying ML/GenAI features through APIs—while continuously improving my technical depth.
In my hands-on work, I build classification, deep learning, and retrieval-augmented generation applications using Python and modern ML tooling. I’ve developed a Dockerized Company Policy RAG REST API and an end-to-end churn prediction system with FastAPI and Streamlit, and I bring strong KPI analysis, stakeholder communication, team training, and continuous-improvement habits to every AI project.
Experience
Work history, roles, and key accomplishments
Led daily service delivery across productivity, quality, utilisation, compliance, client satisfaction, and operational risk. Analysed KPIs and communicated performance and challenges, trained new hires, handled escalations, and supported continuous-improvement initiatives.
Managed accounts receivable and order-to-cash activities for high-activity customer accounts, including Fortune 500 customers. Resolved invoicing, cash application, reconciliation, credit-risk, overdue-account, settlement, and customer-communication issues while maintaining accurate account balances.
Education
Degrees, certifications, and relevant coursework
Magadh University
Bachelor of Science (Honours), Physics
Completed a Bachelor of Science (Honours) in Physics from Magadh University in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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