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Ramya S P User

@ramyaspuser

Business Development Executive at Infyst Global PVT, presenting MT5 brokerage solutions and matching clients with suitable technology packages.

India

Message

At Infyst Global PVT, I present MT5 brokerage solutions covering licensing, CRM, and server infrastructure. I learn what clients need, recommend suitable setup packages, and conduct product demonstrations.

As an Operational Analyst (Apprentice) at Amazon Development Centre, I handled critical escalations while meeting FRT and Resolution TAT standards. I also built an E-Learning Booking System during my internship at J Spiders and developed real-time market data pipelines for a stock analysis dashboard project.

Experience

Work history, roles, and key accomplishments

Current

Business Development Executive

Current

Infyst Global PVT

Present and explain MT5 brokerage solutions, including licensing, CRM, and server infrastructure. Conduct product demonstrations and coordinate client meetings, follow-ups, and deal discussions.

Meta Trader 5 CRM Product Demonstrations Customer Relationship Management Forex FinTech Sales

Full Stack Web Development Intern

J Spiders

Aug 2024 - Dec 2024 (4 months)

Developed a scalable E-Learning Booking System using Java, Spring Boot, and MySQL, managing 100+ user flows including course enrolment, secure authentication, and payment integration through RESTful APIs.

Java Spring Boot MySQL REST APIs Hibernate JPA

Data Analyst Intern

Prinston Smart Engineers

Jan 2024 - Jun 2024 (5 months)

Created visualizations of data with Tableau and Power BI. Implemented natural language processing algorithms for text-based analysis tasks.

Tableau Power BI Natural Language Processing

Operational Analyst (Apprentice)

Amazon Development Centre

Managed high-priority escalations while ensuring adherence to FRT and Resolution TAT. Collaborated with internal stakeholders to resolve customer-impacting issues and contributed to improving CSAT and FCR.

Escalation Management Stakeholder Management Customer Service Process Improvement KPI Tracking