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Ramya Reddy

@ramyareddy1

Senior Manager, Site Reliability Engineering at Docusign, leading multi-cloud platforms and cutting release cycles from six months to two weeks.

United States
Message

At Docusign, I lead site reliability engineering across three enterprise products on AWS, Azure, and GCP. I manage globally distributed teams and own infrastructure, security, and platform strategy.

I transformed release engineering for two products, reducing one product’s release cycle from six months to two weeks and cutting another’s release process from 105 manual steps to 12. I also led a zero-customer-impact AWS-to-GCP migration and helped deliver $1.3M in cloud and tooling savings.

I established centralized observability with Datadog, Grafana, and Prometheus, and lead vulnerability management, compliance audits, and disaster recovery exercises. I stay hands-on with database work, SQL scripts, code reviews, and production incident response.

Experience

Work history, roles, and key accomplishments

Docusign logoDO
Current

Senior Manager, Site Reliability Engineering

Feb 2025 - Present (1 year 8 months)

Leading globally distributed team of up to 12 engineers across 3 enterprise products spanning AWS, Azure and GCP platforms, balancing staffing, delivery, reliability and operational priorities across the US, Dublin and India time zones. Own infrastructure, security, and platform strategy for 3 enterprise products, ensuring compliance, security, change management, and operational resilience across

Docusign logoDO

Software Engineering Manager

Nov 2022 - Feb 2025 (2 years 3 months)

Led the DevOps team responsible for all infrastructure, release, and security operations for the RealEstate product, fully hosted on Azure Cloud. Managed and coordinated code release cycles and drove a monthly security patching cadence, ensuring smooth deployments and keeping infrastructure current against emerging vulnerabilities.

Docusign logoDO

Senior Database Engineer

Sep 2020 - Nov 2022 (2 years 2 months)

Owned day-to-day engineering and production operations for Azure SQL databases supporting the Rooms Real Estate product, including performance, security, schema changes, infrastructure updates, and operational maintenance. Optimized database performance through Query Store analysis, execution-plan remediation, index tuning, and review of database code and stored procedures.

TP

SQL DBA

Tribune Publishing

Mar 2018 - Sep 2020 (2 years 6 months)

Provided support and maintenance of SQL 2008, 2008 R2, 2012 databases for legacy systems. Supported multiple teams by troubleshooting and maintaining company proprietary software (USPS mail processing, standardization of address, merge/purge and generate reports).

II

ASP .NET/SQL Developer

Interactive 360, Inc.

May 2013 - Nov 2013 (6 months)

Wrote C# ASP .NET applications to build CRM, web services, and inventory import/export processes. Developed and maintained automobile dealer database related to inventory, sales, services, etc. using MySQL and Microsoft SQL Management Studio 2012.

WU

Graduate Assistant

West Texas A&M University

Aug 2011 - May 2013 (1 year 9 months)

Created and maintained database for 'Dr. Williams Reading Room'. Developed tutorials for undergraduate course on SQL Server 2008 and MySQL, and analyzed survey data using SPSS.

Wipro Technologies logoWT

Project Engineer

Jun 2007 - May 2009 (1 year 11 months)

Worked on Cisco boxes in a MIB development project for Cisco client. Trained in CCNA and used Cisco proprietary environment for product development, working on Ethernet OAM protocols, component maintenance, and enhancement.

Education

Degrees, certifications, and relevant coursework

OU

Outskill

AI for Business Leaders Bootcamp, Artificial Intelligence

Completed the AI for Business Leaders Bootcamp in September 2026.

Microsoft logoMI

Microsoft

AZ-900 Microsoft Azure Fundamentals, Cloud

Completed the AZ-900 Microsoft Azure Fundamentals certification in September 2020.

West Texas A&M University logoWU

West Texas A&M University

M.B.A., Computer Information Systems

Grade: 3.9/4.0

Earned an M.B.A. in Computer Information Systems with a GPA of 3.9/4.0.

MT

Manipal Institute of Technology

M.Tech, Computer Science

Grade: 9.3/10.0

Earned an M.Tech in Computer Science with a CGPA of 9.3/10.0.

Visvesvaraya Technological University logoVU

Visvesvaraya Technological University

B.E., Information Science

Grade: Distinction

Earned a B.E. in Information Science with Distinction.

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