Raman Deep Singh
@ramandeepsingh5
I optimize healthcare EHR workflows and turn data into actionable insights.
IndiaWhat I'm looking for
At First Insight Software Solutions, I optimize MaximEyes EHR, FileMaker, and MaximEyes.com workflows for healthcare providers, helping streamline processes, improve turnaround time, and support clinical operations.
I use SQL, Tableau, Excel, and Microsoft Azure to retrieve and analyze data, create actionable dashboards, and support cloud and server management. I also guide customers through system configuration, deliver end-user training, prioritize support incidents, and collaborate across teams to improve service delivery while bringing an MBA in Marketing perspective to customer experience and business insight.
Experience
Work history, roles, and key accomplishments
Software Support Engineer
First Insight Software Solutions (I) Pvt. Ltd.
Sep 2023 - Present (2 years 11 months)
Optimized optometry EMR/EHR systems and provided technical support to healthcare providers. Conducted SQL-based data analysis and built Tableau dashboards to support data-driven decision-making.
Education
Degrees, certifications, and relevant coursework
NSHM Knowledge Campus
Master of Business Administration, Marketing
Completed a Master of Business Administration with a focus on Marketing, covering marketing management, consumer behavior, and digital marketing.
Dr. B.C. Roy Engineering College
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration degree.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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