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Rakesh MenRM
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Rakesh Men

@rakeshmen

Business Intelligence Developer having 3+ years of Data Visualization, Power BI, DAX, Power Query, SQL (Views, Index, Joins, Aggregations), RDBMS

India
Message

What I'm looking for

I am seeking a role that offers growth opportunities and a collaborative environment. In this role, I could leverage my analytical skills in SQL, Power BI to drive business success.

• Designed Power BI dashboards analyzing 100k+ broadband sales and support records, tracking KPIs such as

churn rate, SLA compliance, and average resolution time.

• Deployed Row-Level Security for branch-level data protection and regulatory compliance.

• Integrated automated Power Automate alerts, reducing SLA breach response time by 30%.

• Optimized support workflows using data insights, improving customer satisfaction by 15%.

Experience

Work history, roles, and key accomplishments

DL
Current

Technical Analyst

Digital Network Associates Pvt Ltd

Mar 2022 - Present (3 years 7 months)

• Designed Power BI dashboards analyzing 100k+ broadband sales and support records, tracking KPIs such as
churn rate, SLA compliance, and average resolution time.
• Deployed Row-Level Security for branch-level data protection and regulatory compliance.
• Integrated automated Power Automate alerts, reducing SLA breach response time by 30%.

Education

Degrees, certifications, and relevant coursework

RTM Nagpur University logoRU

RTM Nagpur University

Bachelor of Engineering, Electronics and Telecommunication

2009 - 2016

Completed a Bachelor of Engineering in Electronics and Telecommunication, gaining foundational knowledge in electronic systems and communication technologies.

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Rakesh Men - Technical Analyst - Digital Network Associates Pvt Ltd | Himalayas