I am seeking a role that offers growth opportunities and a collaborative environment. In this role, I could leverage my analytical skills in SQL, Power BI to drive business success.
Rakesh Men
@rakeshmen
Business Intelligence Developer having 3+ years of Data Visualization, Power BI, DAX, Power Query, SQL (Views, Index, Joins, Aggregations), RDBMS
What I'm looking for
• Designed Power BI dashboards analyzing 100k+ broadband sales and support records, tracking KPIs such as
churn rate, SLA compliance, and average resolution time.
• Deployed Row-Level Security for branch-level data protection and regulatory compliance.
• Integrated automated Power Automate alerts, reducing SLA breach response time by 30%.
• Optimized support workflows using data insights, improving customer satisfaction by 15%.
Experience
Work history, roles, and key accomplishments
Technical Analyst
Digital Network Associates Pvt Ltd
Mar 2022 - Present (3 years 7 months)
• Designed Power BI dashboards analyzing 100k+ broadband sales and support records, tracking KPIs such as
churn rate, SLA compliance, and average resolution time.
• Deployed Row-Level Security for branch-level data protection and regulatory compliance.
• Integrated automated Power Automate alerts, reducing SLA breach response time by 30%.
Education
Degrees, certifications, and relevant coursework
RTM Nagpur University
Bachelor of Engineering, Electronics and Telecommunication
2009 - 2016
Completed a Bachelor of Engineering in Electronics and Telecommunication, gaining foundational knowledge in electronic systems and communication technologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
rakeshmen.comPortfolio
linkedin.com/in/rakeshmenSalary expectations
Job categories
Skills
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