Looking for a job

Rakesh Men

@rakeshmen

Business Intelligence Developer having 3+ years of Data Visualization, Power BI, DAX, Power Query, SQL (Views, Index, Joins, Aggregations), RDBMS

India

Message

What I'm looking for

I am seeking a role that offers growth opportunities and a collaborative environment. In this role, I could leverage my analytical skills in SQL, Power BI to drive business success.

• Designed Power BI dashboards analyzing 100k+ broadband sales and support records, tracking KPIs such as

churn rate, SLA compliance, and average resolution time.

• Deployed Row-Level Security for branch-level data protection and regulatory compliance.

• Integrated automated Power Automate alerts, reducing SLA breach response time by 30%.

• Optimized support workflows using data insights, improving customer satisfaction by 15%.

Experience

Work history, roles, and key accomplishments

Current

Technical Analyst

Current

Digital Network Associates Pvt Ltd

Mar 2022 - Present (3 years 7 months)

• Designed Power BI dashboards analyzing 100k+ broadband sales and support records, tracking KPIs such as
churn rate, SLA compliance, and average resolution time.
• Deployed Row-Level Security for branch-level data protection and regulatory compliance.
• Integrated automated Power Automate alerts, reducing SLA breach response time by 30%.

Data Analysis SQL Power BI Data Visualization CRM Dashboards Statistical Analysis ETL Data Mining

Education

Degrees, certifications, and relevant coursework

RTM Nagpur University

Bachelor of Engineering, Electronics and Telecommunication

2009 - 2016

Completed a Bachelor of Engineering in Electronics and Telecommunication, gaining foundational knowledge in electronic systems and communication technologies.