Rajessh Makela
@rajesshmakela
I lead quality engineering for healthcare SaaS, AI conversational workflows, web, and mobile releases.
IndiaWhat I'm looking for
At FlightCase IT Services, I lead quality assurance for BettrAI, an AI-powered healthcare SaaS platform supporting virtual care, remote patient monitoring, analytics, and patient engagement. I validate SOPHIE’s conversational workflows for appointments, medication reminders, symptom assessments, wellness interactions, and sentiment analysis.
Across 9+ years in QA, I’ve led Agile release testing, defined QA strategies and release criteria, and delivered functional, regression, API, mobile, integration, system, and UAT testing. My experience also includes ACCELQ automation, Azure DevOps, Jira, healthcare workflows, retail analytics, mortgage software, and mentoring QA engineers.
Experience
Work history, roles, and key accomplishments
Senior Software QA Lead
FlightCase IT Services Pvt. Ltd.
Dec 2022 - Present (3 years 8 months)
Led QA team for AI-powered healthcare SaaS platform, managing end-to-end testing and defining QA strategies. Validated AI conversational workflows and collaborated with cross-functional teams.
Senior Software Test Analyst
Black Knight Financial Services
May 2022 - Dec 2022 (7 months)
Analyzed requirements and created test cases using Gherkin language. Set up automation framework with ACCELQ and performed various testing phases.
Senior Software Engineer
IntelligenceNode Pvt. Ltd.
Apr 2016 - May 2022 (6 years 1 month)
Analyzed business and technical requirements, identified test scenarios, and executed various testing phases. Raised and tracked defects until closure.
Manual Tester
E-solutions Pvt. Ltd.
Mar 2015 - Mar 2016 (1 year)
Verified mobile application on Android, focusing on search functionalities and product categorization. Performed smoke, functional, end-to-end, and regression testing.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Science, Computer Science
Grade: A
Bachelor of Science in Computer Science from the University of Mumbai, completed in 2010.
University of Mumbai
Higher Secondary Certificate, General Studies
Grade: B
Higher Secondary Certificate (HSC) from the University of Mumbai, completed in 2006.
University of Mumbai
Secondary School Certificate, General Studies
Grade: A
Secondary School Certificate (SSC) from the University of Mumbai, completed in 2004.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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