Rajesh Devadass

Edited and produced YouTube videos based on client requirements and content style. Created engaging edits using cuts, transitions, subtitles, music, sound effects, and visual elements to improve overall visual presentation.

Monitored tyre production on the shop floor to ensure output met safety and quality standards. Coordinated with operators and maintenance teams to resolve recurring issues and boost production efficiency by ~5-10%.

Managed end-to-end physical mail flow, from receiving and sorting to recording and dispatching. Maintained accurate tracking and daily status updates while processing 300+ mail items per day, cutting delays and ensuring timely delivery.

Led end-to-end AR follow-up for US healthcare clients, reviewing outstanding claims and resolving issues with payers. Analyzed AR aging reports to prioritize high-value accounts, handling 40-60 claims per day and helping cut aged AR by 10-20%.

Handled outbound and follow-up calls to overdue customers, resolving queries and clarifying dues. Negotiated payment plans based on customer profiles, managing 40-60 collection calls per day and cutting outstanding dues by ~10-15%.

Followed up with U.S. insurers on unpaid and pending claims, identifying reasons for non-payment. Resolved denials and billing errors by analyzing EOB/ERA details, correcting data, and resubmitting claims, handling 40-60 claims per day.

UI/UX Designer transitioning from operations into digital product design with hands-on experience in mobile and web interfaces, user flows, wireframes, and prototypes.

Bachelor of Commerce degree from KC College of Arts, Commerce & Science in Mumbai, completed in 2015.

Secondary School Certificate (SSC) from SIES High School in Mumbai, completed in 2012.