Looking for a job

Rahul Kumar

@rahulkumar115

Network Security Engineer at HCL TECH supporting Zscaler for 70,000+ enterprise users and reducing connectivity ticket resolution time by 30%.

India

Message

At HCL TECH, I administer and support ZIA and ZPA for 70,000+ enterprise users, managing URL filtering, SSL inspection, DLP, and cloud app control policies. I onboard internal applications to ZPA and troubleshoot ZCC connectivity across Windows, macOS, and Linux endpoints.

I also integrate Zscaler with Azure AD (Entra ID) and Okta, and manage PAC files, GRE/IPsec tunnels, and site onboarding. This work reduced average connectivity ticket resolution time by 30%; at I-Source Info systems Pvt Ltd (Infosys), I assisted with a phased ZIA rollout across 10+ branch sites.

Experience

Work history, roles, and key accomplishments

Current

Network Security Engineer

Current

HCL Tech

Jan 2025 - Present (1 year 10 months)

Administer and support ZIA and ZPA for 70,000+ enterprise users, managing URL filtering, SSL inspection, DLP, and cloud app control policies. Onboard internal applications to ZPA and integrate Zscaler with Azure AD and Okta for SAML-based authentication.

Zscaler ZIA Zscaler ZPA SSL Inspection DLP URL Filtering Cloud Based App Control Azure AD Okta SAML PacScript GRE IPSEC ZCC Troubleshooting

Network Security Engineer

I-Source Info Systems Pvt Ltd (Infosys)

Jul 2021 - May 2023 (1 year 10 months)

Supported day-to-day operations for proxy infrastructure prior to Zscaler migration. Assisted in phased ZIA rollout, including PAC deployment and legacy proxy decommissioning for 10+ branch sites.

Zscaler ZIA PacScript Proxy Infrastructure VPN Firewalls Documentation