Rahul Diwakar

Administer Windows systems and manage Microsoft O365 environment, including user provisioning and license allocation. Coordinate with vendors for IT peripherals and manage end-to-end IT asset management.

Administered core IT systems and network infrastructure, including O365 and DHCP. Provided technical support for 3D printers and design software, and delivered cybersecurity awareness training.

Executed functional and application testing cycles within strict SLA timelines. Performed content moderation and quality audits, and trained new team members.

Managed Microsoft O365, Azure Cloud, and AWS environments, and configured network infrastructure including NX Filter and IP phones. Implemented BitLocker encryption and provided remote IT support.

Gained hands-on experience in IT support and administration during an internship.

Completed the Cybersecurity Analyst certification from TATA in August 2024.

Completed the Introduction to Artificial Intelligence certification from Simplilearn in March 2024.

Grade: 69%

Pursued an MBA at CBS College, MDU Rohtak from 2020 to 2022, achieving 69%.

Completed the Data Science Boot Camp at OdinSchool from March 2022 to August 2022.

Grade: 73%

Completed a B.Tech in Computer Science & Engineering at WIT College, MDU Rohtak from 2016 to 2020, achieving 73%.

Grade: 65%

Completed Intermediate education at GSSS, HBSE Bhiwani from 2015 to 2016, achieving 65%.

Grade: 6.4 CGPA

Completed Matriculation at Shanti Niketan Public School, CBSE Gurgaon from 2013 to 2014, achieving 6.4 CGPA.