Rafael Storrer

Leading software architecture definition and technical delivery for complex digital products, ensuring security, quality, scalability, and stability across the full development lifecycle.

AI Initiatives: • Defined guidelines and prompt instructions to improve AI agent output quality, establishing best practices adopted by the engineering team. • Supported development squads on context management

Provided IT leadership as a self-employed director, focusing on software quality, solution architecture, team/project management, and technology integration for financial services.

Worked as a Software Engineer at BairesDev, contributing to .NET and Angular-based solutions involving REST APIs and coding standards.

Responsible for strategic technology projects, both software and infrastructure, with the mission to bring innovation, high availability and stability to the software solutions used and provided by the organization.

Main atributions:
• Development of solutions to enable the operation, adding innovation such as new sites, integration with new suppliers for better payment methods, execution of auto

Responsible for software projects, managing development, maintenance, deployment, service desk and technological solutions teams (development of solutions provided as SaaS).

Main atributions:
• People budget management related to the software development cycle.
• Acting on the data protection committee, monitoring the security project and adjustments to the GDPR related to software.
• Alignment a

Responsible for software projects, defining their characteristics and technical specifications to enable their construction and maintenance. Management of service desk, maintenance, deployment and software development teams.

Main atributions:
• People budget management related to the software development cycle.
• Acting in the data protection committee, monitoring the security project and adjustm

Main projects and deliverables:
• ATLAS Project – Consolidation and distribution of contact data and generation of quality indicators to improve the customer location process. Results: 35% reduction in the cost of locating customers in call center collection operations.

• NOCAI – Omni Channel Platform for manual and automatic service via text channels. Results: automation of up to 80% of calls vi

Coordinated software projects and deliveries to ensure quality, stability, and scalability based on established requirements. Delivered solutions including BIZFLOW (generic BPMN-compliant workflow platform) and the Report Manager reporting module.

Responsible for developing and conducting software projects according to previously established requirements, ensuring the quality, stability and scalability of deliveries.

Main projects and deliverables:
• BIZFLOW – Development of a generic workflow platform, in compliance with BPMN. Result: Expanding the company's BPO work to complex flows within customers.

• Report Manager - Reporting module

Developed and supported software solutions using VB.NET/.NET technologies, web services, reporting, and SQL Server. Worked with UML and OOP practices to implement application components.

Programmed and implemented software components using object-oriented programming and web services.

Worked as a Delphi Programmer at SBS Livraria Internacional, contributing to software development for the organization.