RAraden aisar
@radenaisar
Experienced data management professional and social media expert.
IndonesiaWhat I'm looking for
I am an experienced and results-driven professional specializing in data management and social media strategies. With a solid background at PT Telkom, I have effectively utilized Oracle Application systems to enhance customer service and drive revenue growth. My role involved implementing comprehensive strategies to address customer internet issues, ensuring satisfaction and loyalty.
In addition to my data management expertise, I have a strong foundation in market research, allowing me to identify customer needs and preferences. My experience as a Field Technician has equipped me with the technical skills necessary to install, maintain, and repair technological equipment, further enhancing my ability to deliver exceptional service.
Experience
Work history, roles, and key accomplishments
Data Management Specialist
PT Telkom
Feb 2021 - Apr 2024 (3 years 2 months)
Experienced and results-driven Data Management team member at PT Telkom from 2021 to 2024. Utilized Oracle Application system to implement and oversee strategies for improving customer Internet services and revenue growth. Conducted thorough market research to identify customer needs and trends.
Social Media Expert
PT Telkom
Feb 2021 - Apr 2024 (3 years 2 months)
Served as a Social Media Expert at PT Telkom, implementing strategies to enhance online presence and customer engagement. Conducted market research to align social media efforts with customer preferences.
Field Technician
PT Telkom
Jan 2017 - Jan 2020 (3 years)
Worked as a Field Technician at PT Telkom from 2017 to 2020, responsible for installing, maintaining, and repairing technological equipment at customer locations. Created reports on work done and provided recommendations for equipment repairs.
Education
Degrees, certifications, and relevant coursework
UJUniversity of Jambi
Bachelor of Education, English Education
Grade: 3.3
Bachelor of English Teacher Education Department with a GPA of 3.3.
Vocational High School
Vocational Diploma, Electrical Engineering
Studied Electrical Engineering.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Job categories
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