Rachel Winsch

Interacted with clients through the Rover app and in person to acquire pet information, providing enrichment and observing daily behavior. Demonstrated ability to provide loving care and companionship to animals while their owners are away, sending updates to pet owners.

Performed detailed laboratory analysis of bacterial cultures, including Gram staining and biochemical tests to identify microorganisms. Monitored lab safety practices according to OSHA guidelines and evaluated current laboratory processes for compliance with regulatory standards.

Examined samples to identify parasites, utilizing fecal flotation and various microscopic techniques. Prepared blood, urine, feces, and other animal specimens for analysis to diagnose, treat and prevent disease.

Assessed health and set up enclosures for new wildlife, collecting and recording history during animal intake. Performed multiple cleaning duties to maintain a hygienic environment and assisted in the release of rehabilitated wildlife back into their natural habitats.

Maintained control of large groups of open play dogs in a playroom at all times to ensure a safe and fun environment. Performed immediate and continual spot cleaning throughout the shift and reported any behavioral or health issues.

Investigated complaints according to departmental policies and procedures, capturing and impounding animals. Maintained a positive image with the public in the course of educating them on responsible pet ownership and enforced City, County Ordinances and state laws.

Assisted Members with bank inquiries and reported customer's response to suspicious and fraudulent activity alerts. Monitored accounts for red flags and inconsistencies, closing or re-activating debit cards based on customer's response.

Monitored health, behavior, and general welfare of the primates and communicated observations to supervisor. Maintained enclosures and holding areas through efficient sanitization, general maintenance, and daily safety checks.

Escalated inappropriate images, emails, or chats, and resolved those found appropriate. Deleted blocked images and researched links or images that could've been potentially inappropriate.

Took care of various wildlife, following correct procedures when intaking animals to ensure accurate and safe handling. Administered medicine and fluids orally or intravenously, improving the health and recovery of injured wildlife.

Managed appointments and answered questions over the phone, billing clients by mail and calling insurance companies about copays. Organized and retrieved client files, ensuring efficient office operations.

Assisted people to their seat while providing menus and silverware, and cleared and cleaned tables. Answered phone calls and planned reservations, ensuring smooth restaurant operations.

Analyzed data that involved tax information, double checking social security numbers and check amounts. Confirmed the spelling of company names and alerted management if cash was found in envelopes.

Made custom flower and balloon arrangements for customers, including holiday and everyday candy and flower arrangements. Priced arrangements and plants, and watered outdoor and indoor plants.

Helped children with homework and checked attendance, providing first aid as needed. Provided outdoor/indoor activities and passed out snacks, ensuring a safe and engaging environment.

Obtained a Bachelor of Arts degree with a focus on biological sciences. Developed a strong foundation in various aspects of biology.