Rachael McClain
@rachaelmcclain
I’m a public administrator leveraging 16 years of regulatory compliance and fiscal systems to ensure board excellence and public protection.
What I'm looking for
I’m a tenacious and analytical public administrator with over 16 years of dedicated service to the Kentucky Board of Architects. I bring hands-on agency operations, statutory interpretation, and regulatory compliance to protect the public and keep the Board running smoothly.
I serve as a primary liaison for professional licensees, managing licensure workflows, renewals, and complaint intake for over 2,000 professionals. I interpret KRS 323 and 201 KAR Chapter 19 and translate that into accurate regulatory administration, including meticulous file maintenance and legally sufficient documentation before escalation.
I’m trusted with fiscal and budget administration, including the biennial budget process and ongoing expenditure monitoring to identify cost-saving operational improvements. I manage complex financial systems such as eMARS and NIC Payment Engine (Tyler Technologies) to support revenue coding, cash receipts, and payment processing for accurate fiscal forecasting.
I also strengthen operational continuity and technical strategy—directing agency database and website maintenance and coordinating with the Commonwealth Office of Technology (COT) to keep infrastructure secure and within budget. I’m now seeking to transition this institutional knowledge and systems mastery into the role of Executive Director to ensure continued operational excellence, statutory integrity, and public protection.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Kentucky Board of Architects
Aug 2009 - Present (16 years 9 months)
Managed daily agency operations for the Kentucky Board of Architects, including budget support and front-line revenue pipeline tracking to support accurate fiscal forecasting. Served as primary liaison for 2,000+ licensees by administering licensure, renewals, and complaint workflows, drafting regulatory correspondence, and leading Board meeting preparation in compliance with public meetings laws.
Technical Support
ACS
Oct 2007 - Aug 2009 (1 year 10 months)
Provided technical support by managing system operations and hardware installations to maximize organizational uptime. Diagnosed and resolved complex user issues, documented remedial actions, and supported troubleshooting through technical manuals and user consultation.
Education
Degrees, certifications, and relevant coursework
Bluegrass Community and Technical College
Associate in Applied Science, Information Technology
Earned an Associate in Applied Science in Information Technology. Completed school-issued certificates including Microsoft Network Administrator, A+, Security+, CIT Fundamentals, and Computer Technician.
Availability
Location
Authorized to work in
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Skills
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