Looking for a job

Raahmiah Shenir Quezada

@raahmiahshenirquezad

Message

I manage sensitive records, customer accounts, and community programs with accuracy and clear communication.

Philippines

Message

What I'm looking for

I'm looking for a role where I can apply my documentation, records management, customer support, and coordination experience while contributing to an organized, service-focused team.

I've supported the Court of Appeals, Philippines in its Judicial Records Division, locating case files, processing pleadings, and preparing legal documents while protecting confidentiality.

I reviewed and encoded court records and Supreme Court case elevations, coordinated certified document requests, and maintained compliance with judicial recordkeeping procedures.

Across Concentrix and IntouchCX, I've resolved account, payment, order, refund, and utility-service concerns through phone, email, and non-voice support. I keep customer records accurate, handle sensitive information carefully, and work toward quality and productivity targets.

I've also led communications, documentation, volunteer tracking, event registration, and youth-program coordination through Sangguniang Kabataan ng Payatas and as a Political Science class vice president.

Experience

Work history, roles, and key accomplishments

Intern

Court of Appeals, Philippines

Jul 2025 - Sep 2025 (2 months)

Assisted in fulfilling legal document requests by locating and retrieving physical case files while ensuring accuracy and confidentiality. Processed, organized, and maintained judicial records, pleadings, and case files with a high degree of accuracy and confidentiality.

Legal Document Processing Records Management Confidentiality Organization Document Verification Court Procedures

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines

Bachelor of Arts, Political Science

2022 -

Activities and societies: Vice President of the Political Science block from October 2022 to March 2023, managing activities, deadlines, and submissions, and representing the block to instructors.

Pursuing a Bachelor of Arts in Political Science at the Polytechnic University of the Philippines, with expected graduation in 2026.