Quinessa Hackett

Provides direct case management services to children and families, including assessment, planning, coordination, and advocacy. Works with interdisciplinary teams to ensure continuity of care and prevent child abuse or neglect.

Managed a caseload of over 20 children, assisting families through the reunification process. Provided supervision, mentoring, and troubleshooting support while maintaining client records and coordinating services.

Managed an average caseload of 22 children, coordinating adoption and permanency services. Conducted assessments, court testimonies, and home studies while supporting families through the adoption process.

Managed a caseload of approximately 21 children, developing and maintaining case documentation. Coordinated services, conducted safety assessments, and provided court testimony for permanency planning.

Planned and conducted activities for children and youth aged 6 weeks to 18 years, focusing on physical, social, emotional, and cognitive development. Supervised children during daily activities and ensured safety.

Handled inbound customer calls, demonstrating excellent listening and communication skills. Navigated multiple applications while assisting customers and maintained client records.

Coached children in a student fitness program, promoting regular physical activity and healthy choices. Tracked students' physical progression and maintained fitness profiles.

Transcribed and evaluated academic records for university applicants. Processed sensitive documents and managed student inquiries, including supervising other workers in the supervisor's absence.

Supervised small groups of 20-25 students, assisting with academic support and coordinating daily activities. Worked with disabled children and assessed learning difficulties.

Served and delivered food efficiently, greeted guests, and managed the cash register. Processed tips and reported complaints to management.

Compiled, verified, and filed medical records at a hospital facility. Prepared medical folders and maintained records of newly admitted patients.

Supervised over 25 students, assisted with homework, and planned recess activities. Mediated student conflicts and consulted with parents on behavior.

Pursuing a Master of Arts in Clinical Mental Health Counseling and a Master of Business Administration, both in progress.

Pursuing a Master of Business Administration, in progress.

Earned a Bachelor of Science in Family & Child Sciences from Florida State University in 2010.

Earned an Associate of Arts in Liberal Studies from Florida State University in 2008.

Earned a High School Diploma from Riverview High School in 2006.