At Liberty Mutual Insurance, I architected an agentic AI solution for referred insurance submissions that increased straight-through processing of new-business quotes by ~60%, with 85%+ validation accuracy. I also led executive demos and hands-on coaching to make agentic AI a standard practice across the underwriting engineering organization.
At Discover Financial Services, I architected cloud-native services for Discover Network and Pulse Network websites and APIs, achieving six-nines-class availability for mission-critical payment traffic. Earlier, at TATA CONSULTANCY SERVICES, I delivered J2EE features for a high-traffic public insurance website, owning design through implementation.
