Priya Prasad
@priyaprasad
I deliver enterprise platforms from requirements through release, improving Agile execution, quality, and time to market.
United StatesWhat I'm looking for
At Art of Living Foundation, I lead end-to-end delivery across Salesforce and connected digital platforms, managing requirements, roadmaps, QA/UAT, releases, deployments, and production support. I've delivered 50+ projects and reduced delivery timelines from three weeks to one week.
Previously at Tech Mahindra supporting AT&T, British Telecom, and Exago Software, I led automation and QA initiatives, including an organization-wide Web, Mobile, and API testing framework. I introduced regression-test automation that reduced testing time by 61% and led teams across onshore and offshore delivery.
Experience
Work history, roles, and key accomplishments
IT Lead
Art of Living Foundation
May 2019 - Present (7 years 5 months)
Lead IT operations for the US arm of a global non-profit, reporting to the CTO and CFO. Own end-to-end delivery across Salesforce and a connected digital platform ecosystem, managing requirements, delivery plans, priorities, milestones, dependencies, risks, QA/UAT, release readiness, production deployment, and post-release support.
Led a team of eight onshore and offshore professionals to develop a standardized automation framework for Web, Mobile, and API testing. Developed and implemented a centralized automation enablement strategy, increasing automation adoption by 36%.
Achieved a 60% increase in automation (0% to 60%) within two weeks in AT&T's UAT environment, improving efficiency and reliability. Analyzed and compared automation tools and recommended and implemented a solution that improved testing speed by 52%.
Reduced miscommunication by 19% and achieved zero post-launch defects by gathering, consolidating, and documenting requirements from Product Launch and Pricing Details teams for offshore delivery.
Automation Technical Lead / Software Design Engineer
Oct 2002 - Dec 2003 (1 year 2 months)
Served as Automation Technical Lead and Software Design Engineer for a client engagement.
Product Specialist
Visual Web Solutions (ACI Worldwide)
Aug 2000 - Oct 2002 (2 years 2 months)
Worked as a Product Specialist at Visual Web Solutions (ACI Worldwide).
Education
Degrees, certifications, and relevant coursework
University of Bombay
Bachelor of Engineering, Electronics and Telecommunication
Bachelor of Engineering in Electronics and Telecommunication from the University of Bombay.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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