Priyanka Jaiswal

I’m a B.Com graduate with 5+ years of experience in banking and customer service, where I focused on resolving customer queries, handling banking requests, and supporting smooth account servicing and transaction handling. I’m confident in customer verification and in escalating unusual account-related issues in line with internal compliance and quality procedures.

Right now, I’m building deeper expertise in Anti-Money Laundering (AML), Know Your Customer (KYC), and Customer Due Diligence (CDD) through professional training. I’ve also strengthened my ability to follow KYC and internal banking procedures during customer interactions, and to handle cases through Identity Verification policies and regulatory compliance practices.

In addition to my banking background, I create Web3 educational content and help communities grow—building and managing platforms across X and Telegram, and collaborating with WalletConnect on educational campaigns. This blend of regulated financial operations and clear communication helps me bring diligence, attention to detail, and strong problem solving to AML/KYC work.