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Priya Mali

@priyamali

Applied AI engineer at Visa who built an MCP and RAG incident-triage system that cut investigation time by 40%.

At Visa, I built a Python and FastAPI incident-triage system that gives an LLM investigation tools through MCP and grounds its answers with RAG. It cut investigation time by 40% and LLM token usage by about 30%.

On OpenPathAI, I built an agent-assisted code-analysis platform with source-linked analysis and an evaluation scorecard; retrieval improvements raised Recall@10 from 0.61 to 0.86. I also published AuthDrift, an AI-agent authorization testing harness, on PyPI.

Experience

Work history, roles, and key accomplishments

Software Engineer I

Visa Inc.

Jun 2024 - Aug 2026 (2 years 2 months)

Built an AI incident-triage system in Python/FastAPI using MCP and RAG, cutting investigation time by 40% and token usage by 30%. Diagnosed .NET ThreadPool starvation and improved throughput by 2.5x.

Python fastAPI MCP RAG C#.NET Redis Kafka REST APIs JWT OAuth RBAC Azure

Application Technical Control Owner

Visa Inc.

Jan 2025 - Jan 2026 (1 year)

Owned security remediation, Azure certification, and active-passive disaster recovery for a business-critical application, including failover and readiness validation.

Security Remediation Azure Disaster Recovery Databases Networking

Software Engineer Intern

Visa Inc.

May 2023 - Aug 2023 (3 months)

Ran 130 functional and accessibility scenarios across 22 page types, found 576 defects, and fixed 39 shared defects through reusable component changes.

Functional Testing Accessibility Testing Defect Tracking Component Reusability