At OPSIO, I maintained AWS, Azure and hybrid production servers, achieving 99.9% availability and 95%+ SLA compliance. I handled P1, P2 and P3 incidents and documented root cause analyses, helping reduce recurring issues by 30%.
I provisioned AWS infrastructure with reusable Terraform modules and automated configuration tasks with Ansible and Python. This reduced provisioning time by 60% on a Terraform project and manual effort by 40% in operations.
I also built and maintained CI/CD workflows with GitHub Actions and Jenkins, and supported Docker and Kubernetes workloads. My work included cloud monitoring, patching, IAM operations and endpoint security; I hold Microsoft Azure Solutions Architect Expert and Azure Administrator Associate certifications.
