Pratik Ziman
@pratikziman
Dedicated software engineer with expertise in production support and development.
IndiaWhat I'm looking for
I am a dedicated Software Engineer with over 3 years of experience in production support and development of enterprise-level applications. My expertise lies in debugging production issues and building robust backend solutions using Java and Spring Boot. I have a strong ability to monitor systems using Dynatrace and Grafana, and I excel in end-to-end API integrations.
In my current role as a Senior Software Engineer at Infosys Pvt. Ltd., I have successfully resolved L1/L2 production incidents within SLA timelines, conducted sanity checks, and performed regression validations post-deployment. I take pride in my problem-solving skills and my ability to coordinate effectively between development, QA, and operations teams, ensuring smooth project delivery and client satisfaction.
Experience
Work history, roles, and key accomplishments
Senior Software Engineer
Infosys Pvt. Ltd.
Apr 2022 - Present (3 years 4 months)
Resolved L1/L2 production incidents within SLA timelines and performed hotfixes. Developed and maintained RESTful APIs for secure payment processing and integrated new banks by implementing inbound and outbound API flows.
Education
Degrees, certifications, and relevant coursework
Not specified
Bachelor of Engineering (B.E.), Engineering
Completed a Bachelor of Engineering degree. Gained foundational knowledge and skills in engineering principles.
Not specified
12th Grade, General Studies
Completed 12th grade education.
Not specified
10th Grade, General Studies
Completed 10th grade education.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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