PZ
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Pratik Ziman

@pratikziman

Dedicated software engineer with expertise in production support and development.

India
Message

What I'm looking for

I am looking for a role that offers opportunities for growth and collaboration in a dynamic team environment.

I am a dedicated Software Engineer with over 3 years of experience in production support and development of enterprise-level applications. My expertise lies in debugging production issues and building robust backend solutions using Java and Spring Boot. I have a strong ability to monitor systems using Dynatrace and Grafana, and I excel in end-to-end API integrations.

In my current role as a Senior Software Engineer at Infosys Pvt. Ltd., I have successfully resolved L1/L2 production incidents within SLA timelines, conducted sanity checks, and performed regression validations post-deployment. I take pride in my problem-solving skills and my ability to coordinate effectively between development, QA, and operations teams, ensuring smooth project delivery and client satisfaction.

Experience

Work history, roles, and key accomplishments

IL
Current

Senior Software Engineer

Infosys Pvt. Ltd.

Apr 2022 - Present (3 years 4 months)

Resolved L1/L2 production incidents within SLA timelines and performed hotfixes. Developed and maintained RESTful APIs for secure payment processing and integrated new banks by implementing inbound and outbound API flows.

Education

Degrees, certifications, and relevant coursework

NS

Not specified

Bachelor of Engineering (B.E.), Engineering

Completed a Bachelor of Engineering degree. Gained foundational knowledge and skills in engineering principles.

NS

Not specified

12th Grade, General Studies

Completed 12th grade education.

NS

Not specified

10th Grade, General Studies

Completed 10th grade education.

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