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@pratikpaudyal
Organized administrative assistant with a focus on customer service.
I am a highly organized and customer-centric individual with a strong background in administrative support and healthcare management. My experience as an Administrative Assistant at Texas Primary Care Specialist has equipped me with exceptional communication, problem-solving, and time management skills. I thrive in fast-paced environments and am dedicated to ensuring that organizational operations run smoothly.
Throughout my career, I have successfully managed scheduling, documentation, and patient communication, ensuring that all administrative tasks are completed efficiently. My proficiency in various software platforms, including eClinicalWorks and Vonage, has allowed me to streamline processes and enhance patient engagement. I am currently pursuing a BSc in Microbiology, which further complements my understanding of the healthcare field.
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Work history, roles, and key accomplishments
Texas Primary Care Specialist
Dec 2021 - Present (3 years 11 months)
Managed administrative tasks including scheduling appointments, emails, and SMSs. Handled faxes, assigned them to team members, and managed medical records for patients, clinics, insurance companies, and hospitals.
Degrees, certifications, and relevant coursework
BSc. Microbiology, Microbiology
Currently pursuing a Bachelor of Science in Microbiology. This ongoing program focuses on the study of microorganisms and their impact.
Higher Secondary, General Studies
Completed Higher Secondary education under the National Examination Board (NEB). This program provided a foundation in various subjects.
SLC, General Studies
Completed School Leaving Certificate (SLC) at Occidental Public School. This marked the completion of secondary education.
Software and tools used professionally
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