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Pratik NandaPN
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Pratik Nanda

@pratiknanda

I’m a Data Analyst who builds scalable BI and AI automation that reduces effort and improves decision speed.

India
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What I'm looking for

I’m looking for a role where I can build BI that leaders trust and use AI automation (RAG/agents) to cut manual work. I want ownership, cross-functional collaboration, and cloud-ready analytics that deliver measurable impact.

I’m a Technology Analyst (Data Analyst formerly Process Audit & Delivery) with 4.5+ years at Infosys, delivering scalable BI solutions, ITSM analytics, and AI automation workflows. I focus on turning messy operational data into reliable dashboards, faster reporting, and measurable business impact.

In my current role, I built 10+ Power BI dashboards using advanced DAX to track SLA performance and ticket trends, improving management review efficiency for global stakeholders. I also automated Excel-based CSV cleaning and reporting workflows with scripts/macros, cutting manual effort by 60%.

I’ve led cross-functional delivery too—running a client data validation initiative with a team of 8 engineers and achieving 100% accuracy (INSTA Rise Award). During a critical platform migration, I created runbooks for 4,000+ monitoring alerts to enable automated alert handling with zero downtime, and I served as a primary POC for Wolken ticketing platform migration.

On the AI side, I’m building practical applications using RAG, LangChain, CrewAI, and related agent workflows, including internal AI web apps for the Infosys account team. I bring strong data foundations (SQL, Python, STAR schema modeling) plus governance and quality practices to make automation dependable.

Experience

Work history, roles, and key accomplishments

IN
Current

Technology Analyst

Infosys

Oct 2021 - Present (4 years 7 months)

Built 10+ Power BI dashboards using advanced DAX to track SLA performance and ticket trends, and automated Excel CSV cleaning/reporting to reduce manual effort by 60%. Led cross-functional delivery for client data validation (8 engineers, 100% accuracy), created runbooks for 4,000+ monitoring alerts during a platform migration with zero downtime, and served as primary POC for Wolken reporting and

Education

Degrees, certifications, and relevant coursework

VT

Vignana Bharathi Institute of Technology

Bachelor of Technology, Electronics & Communication Engineering

2017 - 2021

Earned a B.Tech in Electronics & Communication Engineering from Vignana Bharathi Institute of Technology between 2017 and 2021.

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