At Sony Music Entertainment, I manage a 10-person team developing automated digital testing systems. Our work enhanced system reliability by over 70%, using file comparisons, Oracle and PostgreSQL database validation, and end-to-end testing frameworks.
Earlier at Sony Music Entertainment, I established a standardized UAT and implementation methodology that improved software quality by 80% and post-launch customer satisfaction by 90%. As Project Manager, I spearheaded a self-service portal for artists and copyright holders that eliminated manual statement mailing and reduced audit requests by 20%.

