At Etiquette Technologies, I engineered custom Agentforce agents for the Illumio client project, connecting business instructions to Apex classes and Flows. I also developed Apex logic to segment CPQ multi-dimensional quotes and generate subscriptions.
For ServiceTitan, I built record-triggered Flows for field updates, calculations, and sales tax logic, and configured and tested Agentforce agents. I also developed Lightning Web Components with complex interfaces and supported sandbox metadata migration.
For JLR (Jaguar Land Rover), I developed Lightning Web Components and built Apex trigger frameworks and classes, sustaining over 80% code coverage across production releases. I also designed an Apex Error Log Framework and built a Flow to match converted leads with custom object records.
Across the ServiceTitan, JLR (Jaguar Land Rover), and Indara projects, I worked with Apex, Salesforce automation, and sandbox deployments. I hold Salesforce Certified Platform Developer I and Salesforce Certified Agentforce Specialist certifications.
